About the program | GetOnlineQld

We established the GetOnlineQld program to provide Queenslanders with free, one-on-one help to:

  • learn basic digital skills
  • access the social, educational and financial benefits of being online.

How does the program work?

We developed a cohort of volunteer digital mentors who receive training on how to teach basic digital skills to other Queenslanders. These mentors volunteer with local community organisations at a time and day that suits their clients.

Our digital mentors

Our digital mentors are ordinary Queenslanders who want to help their community by teaching basic digital skills and helping other people to build confidence in using digital technologies.

The most important characteristics of a good digital mentor are empathy and patience.

Reasons to become a digital mentor:

  • Help Queenslanders learn basic digital skills
  • Be part of a community and meet new people
  • Access ongoing training and support and learn new skills
  • Volunteer at a time that suits you
  • Volunteer in a safe and secure environment

Sound like you? Register your interest now.

Find a digital mentor near you

Our learners

Our learners have diverse backgrounds, experiences and personal circumstances, but they all have one thing in common – they’re not able to make full use of technology and haven’t been able to benefit from being online.

Anyone over the age of 18 who has an interest in learning basic digital skills can participate.

Learners are encouraged to bring in their own device and work with the mentor at their own pace to learn skills such as:

  • browsing the internet
  • using emails
  • sending texts
  • taking photos
  • connecting with family, friends and services.

Find a digital mentor near you.

Our partners

Your community organisation or group will be matched with a digital mentor in your area, enabling you to offer free, one-on-one, basic digital literacy training to people in your community, in a safe and friendly environment. Organisations can determine how long and how often the digital mentoring occurs.

Learn how your organisation can join the program and improve digital literacy in the community.


We established the GetOnlineQld program to provide Queenslanders with free, one-on-one help to:

  • learn basic digital skills
  • access the social, educational and financial benefits of being online.

How does the program work?

We developed a cohort of volunteer digital mentors who receive training on how to teach basic digital skills to other Queenslanders. These mentors volunteer with local community organisations at a time and day that suits their clients.

Our digital mentors

Our digital mentors are ordinary Queenslanders who want to help their community by teaching basic digital skills and helping other people to build confidence in using digital technologies.

The most important characteristics of a good digital mentor are empathy and patience.

Reasons to become a digital mentor:

  • Help Queenslanders learn basic digital skills
  • Be part of a community and meet new people
  • Access ongoing training and support and learn new skills
  • Volunteer at a time that suits you
  • Volunteer in a safe and secure environment

Sound like you? Register your interest now.

Find a digital mentor near you

Our learners

Our learners have diverse backgrounds, experiences and personal circumstances, but they all have one thing in common – they’re not able to make full use of technology and haven’t been able to benefit from being online.

Anyone over the age of 18 who has an interest in learning basic digital skills can participate.

Learners are encouraged to bring in their own device and work with the mentor at their own pace to learn skills such as:

  • browsing the internet
  • using emails
  • sending texts
  • taking photos
  • connecting with family, friends and services.

Find a digital mentor near you.

Our partners

Your community organisation or group will be matched with a digital mentor in your area, enabling you to offer free, one-on-one, basic digital literacy training to people in your community, in a safe and friendly environment. Organisations can determine how long and how often the digital mentoring occurs.

Learn how your organisation can join the program and improve digital literacy in the community.